DISASTER RESTORATION SERVICES
Have you had fire, smoke, water, or wind damage?
We can help. We offer a full line of services from emergency mitigation to complete finished restoration. We work with insurance companies to restore the area to original condition.
Fire Damage
We remove and replace all damaged materials from ceilings, rafters, walls, floors and sub floors. We clean all surfaces and objects not affected directly by fire. We deodorize and sanitize the area.
Smoke Damage
We touch and clean every item big or small. We deodorize the area. We clean all surfaces: ceilings, walls, windows and doors.
Water Damage
We remove the water. We remove and replace the carpet pad. We use dehumidifiers and air handlers to completely remove the moisture from the floors, walls and ceilings.
Wind Damage
We remove trees and other debris. We board up windows, walls and doors. We patch roofs (tarp roofs) to prevent further damage. We complete the job by replacing windows, walls, doors and roofs.
Water damage FAQ’s
How long will it take my property to dry?
Drying time is determined by a combination of factors including the location, duration and source or water, the types of building materials, the weather conditions and how quickly emergency services begin. Through consistent monitoring and evaluation of the drying process, we can determine when the drying is complete. Your carpet may feel dry to the touch, but padding and sub-floors may still be wet underneath. While there are no rules to determine how long your property will take to dry, we can tell you it may take between two to three days, depending on the conditions.
How do I know when my property is completely dry?
Proper testing with our specialized equipment is the correct way to determine if things are completely dry. Touch alone may be a false indicator.
Will turning up the heat help dry things out?
Not necessarily.
My wood floors are wet and buckling. Will they have to be replaced?
Wood flooring must be evaluated during the drying process. We employ specialized drying systems and dehumidifiers which enable us to create an environment where wood floors can dry more efficiently and resume their original shape. If you filed a claim, your insurance adjuster will work with you to make the final decision as to whether floors will need to be refinished or replaced.
What about my wet furniture?
The extent of damage and the construction of the furniture will determine if your furniture can be restored. Your furniture must be dried before damage can be adequately assessed.
What’s that smell?
It is not unusual to smell odors during the drying process. Increased heat and humidity can also lead to increased odors that may be coming from the drying building materials, or dormant spill and accident areas. Do not confuse these normal odors for the odor of mold. As the drying process continues and humidity levels drop, you will notice these odors disappearing on their own. Deodorizers are often used to minimize these effects as well.
Does everything need to be moved out during restoration?
Not usually. If items need to be moved out, we will let you know in advance.
My ceilings are wet. What needs to be done?
Our technicians will evaluate moisture content, determine the severity of the damage and may have to remove some of your ceiling for ventilation. Wet insulation can also be a hazard and may need to be removed.
Can I walk on the area during the drying process?
It is strongly suggested that you keep the traffic to a minimum. Wearing shoes is recommended for your safety.
Why does my specialty floor need to be removed?
Non-porous flooring can trap water and prevent it from drying properly.
What will you do with my area rugs?
Rugs are taken to our warehouse for special care. They need to be dried carefully to minimize bleeding of colors and discoloration. Your rugs will be dried, cleaned and returned.
Why are dehumidifiers used?
When water damage has occurred, water can be absorbed into the drywall (sheetrock), baseboards, sub-flooring, etc. As these surfaces dry, they release large amounts of water into the air. Dehumidifiers are necessary for removing this excess moisture to help protect property and create conditions for efficient drying.
What about sewage contamination?
Hard surfaces can be cleaned and sanitized. Affected items that cannot be sanitized require disposal. Porous materials such as drywall, ceiling tiles, insulation, particleboard, paneling, etc. that have been directly affected should be removed during the emergency service visit.
